Trustworthy digital information most important to students: TechnologyOne study

Trustworthy digital information most important to students: TechnologyOne study

Students in the UK are most concerned with a trustworthy, consistent digital information flow from their university, a TechnologyOne study conducted by YouGov has found.

The TechnologyOne study, which surveyed 1,026 students in the UK, shows that reliable online access to course materials, exam results, timetables, and administrative and admissions information is one of the highest priorities for over 90 per cent of students.

88 percent of students surveyed also cited consistent, multi-device and location access to this information as being important.

In spite of reliable online access to information rating so highly for most students, only 6 in 10 students stated that their university offers this digital experience.

Only 11% of students considered the technology they interact with as innovative, with 64% describing it as simply functional.

While these are considered to be high priority for students when enrolled on a course, the survey also revealed that the majority of respondents are not compelled to make course choices based on technology at university or faculty level.

In fact, the TechnologyOne study found that only 44% of students would be likely to choose one university over another if it had better levels of technology and innovation in comparison to one that didn’t.

Study finds that technology is crucial to supporting learning for students

Anwen Robinson, UK operating Officer at TechnologyOne, explained: “The survey confirms that students want technology to enable their journey through university, not disrupt it with change.

“The security and trust which comes from systems that work behind the scenes to make life easy for staff and students is essential.

“This is also what we expect in the modern workplace- technology that supports and informs our learning, enabling us to work smarter and meet bigger challenges.”

The majority (95%) of students can browse course materials digitally and 93% can access all the administrative information they need. Despite this, 59% of students used an entirely online enrolment process.

Ms Robinson added: “Students expect anytime, anywhere access to a seamless digital experience for enrolment through to course materials and completion, and our research confirms that universities are making this a priority.

“However, to add true value to the student to the student experience, consistency and trust is key.”

Pic: Rodion Kutsaev

Kate Frazer - Global Education Times (GET News)

Kate Frazer is a reporter for Global Education Times with a focus on UK/Ireland and North American education news. When she is not writing for GET News, Kate spends her time as an English and Maths tutor, and is currently pursuing her PGCE in Secondary Mathematics.
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